Tucson, Ariz.
The Pima County Sheriff’s Department is asking residents not to call its communication center to share thoughts and prayers for the family of Nancy Guthrie.
Pima County Sheriff Chris Nanos shared the community message Thursday evening, as the department is in its fifth day investigating the disappearance of Guthrie, “Today” host Savannah Guthrie’s 84-year-old missing mother.
In the post, Nanos asked community members to use the department’s non-emergency phone line for tips only and not for sharing their heartfelt messages for the Guthrie family.
“Calls expressing condolences have overwhelmed our communications staff and it’s critical that the line remain available for law enforcement purposes,” the sheriff’s message said.
Nanos said the department understands that many want to share their thoughts and prayers with the family and it appreciates the community’s support.
Officials advised those who want to reach out to share messages through social media.
“Thank you for your understanding and cooperation as we continue to serve the community,” the department said.
Authorities said they believe Nancy Guthrie was taken from her Tucson-area home against her will over the weekend, with her blood being found on the porch of the house.
Nanos said Thursday morning he has no proof that the 84-year-old is still alive, but the team is holding out hope she is “still out there.”