United Airlines and Delta Air Lines have been hit with class-action lawsuits. (MGN)
New York
United Airlines and Delta Air Lines are listed in class-action lawsuits.
The airlines are being accused of charging passengers who paid more for “window seats” only to find their assigned seats next to a blank wall.
The lawsuit against United was filed in a California district court and the Delta class action was filed in New York.
The lawsuits are seeking millions of dollars in damages.
“Delta has likely sold over a million windowless ‘window seats,’” the lawsuit read. “Delta has knowingly and routinely sold windowless ‘window seats’ to travelers.”
With the United lawsuit adding, “United operates hundreds of these aircraft, which each make several flights every day. As a result, United has likely sold over a million windowless ‘window’ seats for more than 1 million passengers at each carrier.”
According to the complaints, some Boeing 737, Boeing 757 and Airbus A321 planes contain seats that would normally have windows but lack them because of the placement of air conditioning ducts, electrical conduits or other interior components.
Delta and United are accused of not flagging such seats during the passenger booking process, unlike some of their competitors.
“Several of Delta’s competitors, such as American Airlines and Alaska Airlines, operate the same kinds of aircraft with windowless ‘window’ seats. But unlike Delta, when travelers select such seats, American and Alaska specifically disclose that the seat has no window view,” the Delta lawsuit states.
Delta is based in Atlanta, and United is in Chicago.
Neither of the airlines has immediately responded to requests for comments regarding the lawsuits.